FastHosts is a UK-based web hosting company located in Gloucester. They have been providing miscellaneous web hosting and storage services since 1999, making them industry pioneers. The company has been recently sold to United Internet AG, a German multinational organization specialized in the distribution of web hosting, broadband and cloud services.
FastHosts offer all the major web hosting packages available on the market: shared, VPS, dedicated and reseller. Regardless of the plan you choose, you can also buy a domain name at the same time. Let’s study each plan in part for you to determine which one suits you best.
Table of Content
- FastHosts Hosting Plans
- FastHosts Reliability
- Customer Support
- Features and Extras
- Money Back Guarantee
- Should You Go With Fast Hosts?
With respect to the shared hosting plans FastHosts provide, there are a total of four, each of them catering to specific needs and budget constraints.
- Personal Package: This plan allows subscribers to host a single website with up to 50 subdomains, 50 mailboxes, 1 MySQL database and 5 FTP accounts. In terms of space, you get 5 GB worth of disk space and unmetered bandwidth, which is more than decent for a starter pack.
- Business Bronze: This plan is an upgrade to the previous plan, which comprises significantly better features, such as 50 GB worth of disk space, 500 subdomains, 10 MySQL databases, 500 mailboxes and 50 FTP accounts. The price is also relatively higher, but the quality comes to par.
- Business Silver: As opposed to the previous plans, this one allows you to host a total of two websites in addition with unmetered disk space, mailboxes and subdomains.
- Business Gold: This plan is the pinnacle of FastHosts’ shared hosting services, adding unlimited MySQL databases and FTP accounts, in conjunction with all the unlimited features the Silver package offers and the possibility of hosting up to 3 websites in your account.
For those who would like to sell web hosting packages instead of using them themselves, FastHosts offer two such packages. The first one caters to complete newbies and offers limited features: 20 GB worth of disk space and unmetered bandwidth. The second one however is more likely to cater to companies well versed in this market and offers unlimited disk space and bandwidth. These features are surely not to be passed by without some forethought.
Prior to writing this review, I had subscribed to a VPS plan of theirs and can say that the service is beyond stellar. What struck me the most was that I could choose between Windows and Linux-based systems to host my website on, which is a nice bonus not many popular web hosting companies provide. There are three plans to choose from, each providing different features according to your needs. The first VPS plan is called Starter and provides standard features, the second one is called Professional and, as the name suggest, provides top-notch features. The third one, however, is highly customizable and comes packed with 512 MB to 16 GB of RAM, 50 GB disk space to 1 TB of disk space and 1 to 4 processors. All plans include unlimited bandwidth and 2 dedicated IP addresses.
For those who would like to take their business to the next level, it’s high time you opted for a Dedicated Hosting plan provided by FastHosts. I had considered buying a dedicated hosting plan before finally going for VPS as it seems to provide the best price/quality ratio on the market. The plans feature a total of 6 hardware customization options, ranging from a 2-core processor with 2×250 GB of SATA disk space and 4 GB of RAM to 32-core processors, 2×120 GB of SSD and 2×2 TB SATA disk space and 64 GB of RAM memory. You can also opt for a Windows or Linux-based system, just like VPS subscribers.
As far as I’m concerned, FastHosts do not provide any statistics or uptime tracking website to consult, but they do guarantee 99.99% uptime for their VPS and dedicated hosting plans. Should they not abide by this guarantee, they also have a comprehensive SLA to back you up at any time.
They are capable of providing great server uptime because they have their own data center in the UK and do not rent facility space elsewhere.
Honestly, I cannot say anything about how well the customer representatives handle case-to-case problems because I did not even need to contact one due to the highly comprehensive knowledgebase available on their website that quickly fixed a rather silly problem with my VPS plan. Regardless, they are available 24/7/365 to be contacted via live chat, e-mail and a ticketing system. Their ubiquitous social media presence is also a great addition. You can get in touch with them via Facebook, Twitter, LinkedIn and Google+.
With any shared hosting plan you get a control panel to manage your account. As far as I could grasp from their account description, the control panel they provide is nowhere as great as the usual cPanel and Plesk ones. VPS plans, on the other hand, come packed with Plesk.
With regard to the extras FastHosts provide, there’s a considerable amount of them available. Namely a free website builder, Google AdWords, Bidvertiser and Mirago credits and a website statistics tool(s).
As you’re accustomed with other web hosts, FastHosts offer a one-click installer software which supports a wide array of applications such as PHP, Perl, Python, WordPress, Drupal and Joomla, along with many others.
There’s the downside of this service which might scare away potential customers. Unlike many other web hosts, FastHosts do not offer any kind of money back guarantee to its customers. If you wish, you could apply to test their services in a 30-day website builder trial without opting for a specific plan. There’s no commitment, so if you don’t like the website builder, you can cancel your trial account at any time.
My VPS package performed well and came to par with my stringent requirements. However, the lack of a money back guarantee policy would have scared me away if I had not subscribed to the plan solely for the purpose of reviewing it. However, if this doesn’t bother you too much, you’ll find that the plethora of services they provide is indeed comprehensive and likely to dazzle you.
If your websites’re currently hosted at Fasthosts , please tell us your experience with Fasthosts on the comment session below. Thank you!