In your web host search endeavor, you must have at least heard about the 1&1 brand once. They are a very large international company which has been providing hosting and domain registration services since 1998. They claim to have recently reached a total of 15 million customers who collectively own 19 million domains, which is an impressive score. These customers are served from 10 separate offshoots located all across the world, preponderantly in Europe and North America. They mostly focus on providing shared hosting and domain registration services, but they have many other things to take pride on as you’ll see later on in this review.
Table of Content
- 1and1 Hosting Plans
- Uptime Guarantee and Reliability
- 1and1 Support
- 1&1 Control Panel
- Money Back Guarantee
- Should You Go With 1&1?
1&1 focus on providing 4 main shared hosting services with dazzling features. They are as follows:
- Starter Plan: this plan is the ultra-low cost option which provides 5 GB worth of disk space, a maximum of 1000 email accounts, 1 MySQL database and 1 click-to-build application. This plan suits best those who would like to catch a glimpse of the services this company provides before committing to a long-term contract;
- Standard Plan: this plan offers significantly better features than the Starter one: 50 GB worth of disk space, 300 email accounts, 10 MySQL databases and 5 web applications;
- Unlimited Plan: as the name suggests, this plan offers unlimited disk space and bandwidth, 5000 email accounts and 100 MySQL databases;
- Business plan: this plan has all the aforementioned features on “unlimited mode”, which is great for sites that expect a lot of customization freedom.
These plans are all Linux-based, which brings a lot of advantages with it. However, if you would like, you can opt for Windows-based hosting. There are three offers instead, all similar to the Linux-based Started, Unlimited and Business plans.
With respect to VPS plans, there are a total of three, which have unlimited bandwidth in the box. These plans are highly customizable, and you can scale up your Virtual Private Server to match your specific needs. Namely, you can choose from 521 to 2048 MB worth of RAM and 20 to 80 GB worth of disk space for the Linux-based systems. Windows-based systems benefit from slightly larger performance upgrades: 1028 to 4096 MB worth of RAM and 20 to 80 GB worth of disk space.
1and1 also offer dedicated server hosting services, although you’ll find the prices are a bit stingy for most budgets. In return, you’ll get to customize your server virtually however you like: Windows or Linux-based, preferred RAM, disk space and processor speed, along with any other supplementary add-ons you would like to see in your server. More specifically, there are a total of three plans which customers can opt for:
- The L plan allows for up to 4 Intel Xeon processor cores with up to 12 GB worth of RAM and 1 TB worth of disk space.
- The XL plan offers Intel Xeon E5 processors and you can have up to 12 cores with up to 32 GB worth of RAM and 2 TB worth of disk space.
- The XXL plan is the pinnacle of their dedicated hosting services, allowing up to 32 cores, 64 GB of RAM and 4 TB worth of disk space.
Unfortunately, there’s neither an uptime guarantee with 1&1, nor an SLA to back you up in case their servers fail. However, I don’t think they really have to do any of that because, well, most of the reviews they have received and still receive are positive. On top of that, all of your website data is stored in two servers simultaneously. If one fails, the other one takes over, which is an ingenious bonus not many web hosts provide.
They claim to own more than 70,000 servers across the world which use the usual array of power backup and cooling systems, along with 24/7 security to keep them running at all times. They also have a mobile app which allows you to see their server status at any time.
What I really like about their support team is that it’s spread all across the world. For example, American customers can make use of an US-based email address to contact the local support team, along with a 24/7 toll-free phone number. European customers, on the other hand, can communicate with the support team located in the United Kingdom, still via email and a toll-free phone number.
If you don’t want to have to wait for a solution to your problem, you can consult the readily available and comprehensive list of FAQs made available in their knowledgebase.
Additionally, there are many other ways to get in touch with them. Via social media, for example, you can get in touch with them on Facebook and Twitter. Do bear in mind the accounts are once again location specific, so make sure you follow the right one for your geographical location. They interact a lot with their customers through these channels, so that’s another pivot to how committed they are to making each customer as happy as possible.
With any Unlimited or Business plan purchase, you receive a free 1-year domain name along with Facebook and Bing marketing credits. The built-in control panel they offer also offers one-click install CMS such as WP, Joomla, Drupal and PHP, along with many others.
All VPS plans are given the Plesk control panel, whereas Shared plans benefit from a rather stiff in-house control panel. If you don’t actually get to use the custom control panel yourself, it will be quite hard to determine whether it’s easy to use according to your expertise, compared to other more popular control panels such as cPanel. There’s little information about it in their knowledgebase, but the least I could find about it was that the functions do resemble cPanel’s to an extent, so that’s great to know.
1&1 offer an impressive 60-day money back guarantee. It is not the best I have come across till now, but it’s certainly near that, considering many web hosts do not even provide a money back guarantee whatsoever.
I don’t know about you, but I usually “dig” large companies because they tend to offer more qualitative services for a fraction of the price smaller companies have. Them having been in the game since 1998, it only proves they have successfully passed the stern test of time and deserve serving a whopping 15 million customers. To me, that says enough about the company in question, so, yes, I do vouch for 1&1.
If your websites’re currently hosted at 1and1, please tell us your experience with 1&1 on the comment session below. Thank you!